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- If an item is missing from your package, it may have been shipped separately. Please check your Order Confirmation to see if each item has been assigned a different tracking number.
- If all items were shipped using the same tracking number, click here to submit a ticket and attach a copy of the packing slip or any of the paperwork that came in with the parcel so we can further check for you.
- If the packing slip or any of the paperwork you attached shows an item is missing, please allow us to make things right and ship the missing item/s ASAP!
- If the items were shipped separately, please click here to check how to track your remaining parcel.
- To check with your local post office, please click here to see the most common carriers.
- If all items were shipped using the same tracking number, click here to submit a ticket and attach a copy of the packing slip or any of the paperwork that came in with the parcel so we can further check for you.
- If you're unable to identify if your items were shipped all together or separately, click here to submit a ticket so we can further check for you.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.